This is my public service question. I was wasting time--oops, perusing--the Chico's Facebook page. I was going to write a post about such pages...maybe not. And you all know (if you happen to remember) that I had an awful customer service experience with Chico's way back when. Anyway, a few days ago, some poor customer asked this question of Kim Gross, formerly of Chic Simple, who is now doing a gig with Chico's.
Kim, I'm becoming desperate! Have a closet filled with Chico clothes which no longer fit my ageing apple shaped body! You know the type: full top, diaphram and belly protruded from spine shrinkage, butt and thighs never a problem, but I have NO WAIST!
All my Platinum jeans are now too high waisted and cannot close, and I finally found the Perfect Ponte Pants last night, in black and gray, but NO tops that were full enough to buy! Florida is hot most of the year, so I'd love a longish Ponte vest, not fitted but maybe flared. An I need tops that are not body hugging! My hair is silver, my height now 5'3 (down 3 inches!) and at 83, I still want to look stylishly casual in Chico's chic!
Can anyone help me? PS, I at least have all the colors in a knit vest from last spring, black, gray, lime and blue. But I need things to go under them!
No response, even though Kim has responded to some others. Today, another post from the same person.
So this is "next week"; where is Conversation Four"?
Right now, I'm wearing my cargo pants in black, with a black short sleeve Tee. The waistline on the pants is curled over, causing even more lumps and bumps than I already have!
After about 20 years of wearing only Chico clothes and loving every one I bought, I'm desperate now that a medication I cannot live without has caused me to gain more pounds than I care to admit to, and I've gone from size 1 pants to a 3 in those forgiving Ponte Pants I just bought! I was kind of hoping Kim or someone would answer my previous post regarding a forgiving look for my apple-shape figure which is now 5'3" (Down from 5'6"!). I wouldn't even KNOW how to shop anywhere other than Chico, and everyone has always admired my Chico "look". Now I hate to leave the house, since I am feeling like a barrel!
Any suggestions to help my problem...please?
Man, I wish Kim or a Chico's rep would respond to this woman. If you ladies come up with something, I'll join Facebook and post a reply. I don't really want to be "Friends" with a store (that's what I was going to write about, actually), but may do so.
It's funny, my beef with Chico's was, after the initial abysmal customer service, their lack of responsiveness--even after I sent a follow-up email saying that not responding was rather insulting to the customer!
Chico's rides again. What can I say?
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